RETURN POLICY

RIGHT OF WITHDRAWAL FOR A WORK PURCHASED ONLINE

Timeframe:

14 days from receipt of the painting to exercise the right of withdrawal, as provided by Italian law.

Reason:

You may withdraw for any reason, without having to provide an explanation.

Condition of the painting:

To receive a refund, the item must be returned in its original condition, without signs of wear or damage.

Return shipping costs:

Return shipping costs are the responsibility of the customer.

Exclusions:

The right of withdrawal does not apply to personalized or custom-made products, as they cannot be resold to others.

For a personalized painting (e.g. portrait) it is not possible to return it because it is made to measure.

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